Built For Your Customer Facing Teams and Leaders
4. Engagement & Feedback
Feedback and Messaging
Messaging: "Enhance communication. Provide instant feedback and send messages directly within Hetki."
Snippets
Messaging: "Capture the essence. Create and share snippets from your conversations for quick references."
Alerts
Messaging: "Stay informed. Receive timely alerts for important updates or milestones."
How Hetki.ai Works
1
Capturing
Streamline Information Capturing
Hetki.ai streamlines the process of collecting customer interactions by automatically capturing the conversations that your customer-facing teams engage in on a daily or weekly basis.
2
Insights
Inform Decision-making and Strategies
Hetki.ai gives you access to the intelligence underlying customer interactions and provides you and your teams with up-to-date and data-backed insights on customers, sales, market and trends.
3
Recommendation
Transform Customer Intelligence into Scalable Growth
Hetki helps enhance your team's performance by utilizing insights from actual customer interactions to identify areas where coaching is needed and which skills require development. Monitor measurable progress and improvements over time.
4
Collaboration
Boost Productivity through Effective Collaboration
Hetki supercharges collaboration between team members and teams to foster a culture of transparency and visibility that helps your company take quick actions as opportunities and risks arise to stay ahead of competitors and the market.